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Benefit Verification

Exclusively for the SYNVISC® family

On average, 98% of patient cases that were
NOT cancelled received coverage.

Careform stands behind the accuracy of results provided through the program, MySynviscONETMBV. If a claim is denied as a result of an error by MySynviscONETMBV, the practice will be eligible for reimbursement up to their SYNVISC and/or Synvisc-One® product cost.

MySynviscONETMBV is a portal to help you:

  • Verify insurance benefits (medical and pharmacy)
  • Obtain prior authorizations
  • Coordinate specialty pharmacy fulfillment
  • Track the progress of each case at any time
  • Electronically submit prior authorization forms
  • Electronically submit specialty pharmacy submissions

Data on file.

If submitted by 1 PM Eastern Time and no prior authorization or additional information required.

Program features:


Integrated into the benefit verification and prior authorization submission forms—no need to print, sign, and upload prescriptions

Electronic prior authorization forms

Available for select payers

E-mail alerts

Users may opt in to benefit verification e-mail notifications:

  • Daily status report of all open cases
  • Alerts triggered by status changes, completion, or information requests

Re-injection report

Benefit verification summary report

A summary report is generated for each patient as soon as his or her benefits are verified

Print the MySynviscONE™ Benefit
Verification Fact Sheet

Activate your MySynviscONETM account

Call 1-844-MYSYNVISC Monday through Friday, 8 a.m. to 7 p.m., excluding
major holidays, or fill out this form, and our team will contact you.

Request MySynviscONETM Information ›


Order Synvisc-One® and SYNVISC®

Learn about the different ordering options and how to get next-day delivery with your MySynviscONE™ account.

Order now ›

Stay Informed

Sign up to receive the latest information from Synvisc-One®.

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See how you’ll get the convenience of benefit verification, e-ordering
and online inventory management.

Watch Video ›