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eOrdering the SYNVISC® Family of Products

From the MySynviscONE home page:

  • Order online for next-day delivery* of SYNVISC and Synvisc-One®
  • Manage your orders by PO#
  • Ability for multiple clinics to manage inventory and assign kits to patients

*If order is submitted by 3 PM Eastern Time.

MySynviscONE eOrdering Offering

Product order history

  • See all orders placed in the system and their current status
  • Filter by PO#, status, clinic, and date range
  • Click on a line to view details pertaining to that specific order

Product order details

  • PO #, account #, and clinic
  • Status, order and shipment dates
  • Product and product quantity
  • User who created the order

eOrdering from MySynviscONE account

Place online orders, view recent orders, track your order’s delivery status, and more with eOrdering from your MySynviscONE account

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Alternative Ordering Options

  • Call Sanofi directly at 1-888-3-SYNVISC (1-888-379-6847), Option #1, M–F, 8 AM – 5 PM (ET), to place an order for your office.
  • Contact your wholesaler. Place an order for your office through your wholesale supply house.
  • Order through a Specialty Pharmacy. Learn more and download Specialty Pharmacy Order Forms.
  • You can also return a complete Credit Application Form PDF via fax to 908-243-9201 or via email to
  • You can also place an order through your local representative.

Medicare patients

For Medicare-eligible patients, your clinic should consider purchasing and stocking SYNVISC/Synvisc-One in your office or the patient will be responsible for the full product price in most cases.

Order Synvisc-One® and SYNVISC®

Learn about the different ordering options and how to get next-day delivery with your MySynviscONE® account.

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Benefit Verification

Coordinate specialty pharmacy fulfillment online.

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Visit the MySynviscONE® section of the site for details and more.

Visit  MySynviscONE® to learn more about benefits.
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