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eOrdering the SYNVISC® Family of Products


From the MySynviscONE home page:

  • Order online for next-day delivery* of SYNVISC and Synvisc-One®
  • Manage your orders by PO#
  • Ability for multiple clinics to manage inventory and assign kits to patients

*If order is submitted by 3 PM Eastern Time.


MySynviscONE eOrdering Offering

Product order history

  • See all orders placed in the system and their current status
  • Filter by PO#, status, clinic, and date range
  • Click on a line to view details pertaining to that specific order

Product order details

  • PO #, account #, and clinic
  • Status, order and shipment dates
  • Product and product quantity
  • User who created the order


eOrdering from MySynviscONE account

Place online orders, view recent orders, track your order’s delivery status, and more with eOrdering from your MySynviscONE account

Request MySynviscONE Information ›


Alternative Ordering Options

  • Call Sanofi directly at 1-888-3-SYNVISC (1-888-379-6847), Option #1, M–F, 8 AM–8 PM (ET), to place an order for your office.
  • Contact your wholesaler. Place an order for your office through your wholesale supply house.
  • Order through a Specialty Pharmacy. Learn more and download Specialty Pharmacy Order Forms.
  • You can also fax a completed Credit Application Form PDF to 1-800-698-8979 .
  • You can also place an order through your local representative.

Medicare patients

For Medicare-eligible patients, your clinic should consider purchasing and stocking SYNVISC/Synvisc-One in your office or the patient will be responsible for the full product price in most cases.

Medicaid patients

Call 1-888-3-SYNVISC (1-888-379-6847), Option #3, M–F, 8 AM–8 PM (ET), for state-specific benefits.


Order Synvisc-One® and SYNVISC®

Learn about the different ordering options and how to get next-day delivery with your MySynviscONE® account.

Order now ›

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MySynviscONE®
Benefit Verification

Coordinate specialty pharmacy fulfillment online.

Learn More ›

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MySynviscONE®

Visit the MySynviscONE® section of the site for details and more.

Visit  MySynviscONE® to learn more about benefits.
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